Product Services:
Genuine spare parts, reconditioning and digital monitoring for your Zato systems
Spare parts, component reconditioning and digital monitoring are the three pillars of Zato’s Product Service: practical tools to ensure that every shredding plant maintains the performance, safety and efficiency for which it was designed over time.
Using certified original spare parts, refurbishing worn components through processes that comply with the manufacturer’s specifications, and having a digital real-time monitoring system is not merely a matter of quality: it is essential for protecting your investment, reducing operating costs and ensuring uninterrupted production without any surprises.

GENUINE ZATO PARTS
Zato spare parts are essential for ensuring that the machine continues to perform as intended over time.
A spare part that is not certified by Zato can compromise the machine’s balance, accelerate wear on adjacent components and reduce the system’s overall performance. The initial saving turns into a cost spread over the entire life cycle.
Global availability and technical support

A network of warehouses located across the globe ensures continuous availability of key spare parts and rapid delivery times, even for the most critical components. The network enables the rapid dispatch of urgent components, supports scheduled maintenance and allows for prompt intervention in the event of an emergency. The service includes assistance in selecting the correct spare part, checking compatibility with the machine’s configuration and technical support during installation or replacement.
Component Remanufacturing
Reconditioning is a service designed to extend the service life of industrial machine components, maintaining performance, safety and reliability over time. It is an effective solution when a component is worn but can be restored in accordance with the manufacturer’s original technical specifications. The reconditioning process includes:
- Thorough technical inspection
- Assessment of the degree of wear
- Specialised machining
- Final quality checks
Each component is remanufactured to the manufacturer’s original standards, ensuring precision, compatibility and performance comparable to that of a new part. Remanufacturing is also a sustainable choice: it reduces industrial waste and optimises the total cost of ownership of the plant.

DIGITAL CONTROL MONITORING

The operational management of a modern plant requires complete, real-time visibility of the parameters that determine productivity, efficiency and safety. Zato machines are equipped with dedicated control systems and software designed to provide immediate process supervision. Operator interface: Each machine is fitted with a 19” LCD monitor, providing a clear, centralised view of all critical information. Key operating parameters are accessible on a single screen, enabling quick and intuitive control.
Parameters controllable via the software:
- Control of the feeding pusher to ensure stability and continuity in the feed flow
- Automatic protection functions: speed reduction, reversals, overload management and alarms
- Monitoring of energy consumption and torque trends to analyse performance over time
- Automatic reports on work cycles, machine usage and operating conditions
Remote connectivity — thanks to integration with remote connectivity systems, operational data can be securely transmitted to the Zato team for rapid diagnostics, preventive monitoring and technical support.
Remote connectivity allows you to:
- Carry out immediate remote diagnostics
- Proactively monitor faults and wear trends
- Receive technical support and assistance in real time








