Product service

Product Services:
Genuine spare parts, reconditioning and digital monitoring for your Zato systems

Spare parts, component reconditioning and digital monitoring are the three pillars of Zato’s Product Service: practical tools to ensure that every shredding plant maintains the performance, safety and efficiency for which it was designed over time.

Using certified original spare parts, refurbishing worn components through processes that comply with the manufacturer’s specifications, and having a digital real-time monitoring system is not merely a matter of quality: it is essential for protecting your investment, reducing operating costs and ensuring uninterrupted production without any surprises.

Hero - service di prodotto
Ricambi originali

Product services

ORIGINAL PARTS

Disponibilità globale e supp tec

Product services

GLOBAL AVAILABILITY AND
TECHNICAL SUPPORT

Rigenerazione

Product services

REGENERATION

Software dei prodotti e feeding pusher

Product services

PRODUCT SOFTWARE AND
FEEDING PUSHER

GENUINE ZATO PARTS

Zato spare parts are essential for ensuring that the machine continues to perform as intended over time.

A spare part that is not certified by Zato can compromise the machine’s balance, accelerate wear on adjacent components and reduce the system’s overall performance. The initial saving turns into a cost spread over the entire life cycle.

What genuine spare parts guarantee:

  • Full compatibility with the machine and its original configuration
  • Materials and treatments in accordance with design specifications
  • Certified mechanical tolerances for each model
  • Consistent performance and service life over time
  • Stability of the machine’s operating parameters

Available components:

  • Blades
  • Hammers and crushing tools
  • Shafts and rotors
  • Supports and housings
  • Hydraulic cylinders
  • Wear parts
  • Drive systems and mechanical components

Global availability and technical support

SERVICE DI PRODOTTO - Disponibilità globale e supp tec

A network of warehouses located across the globe ensures continuous availability of key spare parts and rapid delivery times, even for the most critical components. The network enables the rapid dispatch of urgent components, supports scheduled maintenance and allows for prompt intervention in the event of an emergency. The service includes assistance in selecting the correct spare part, checking compatibility with the machine’s configuration and technical support during installation or replacement.

Component Remanufacturing

Reconditioning is a service designed to extend the service life of industrial machine components, maintaining performance, safety and reliability over time. It is an effective solution when a component is worn but can be restored in accordance with the manufacturer’s original technical specifications. The reconditioning process includes:

  • Thorough technical inspection
  • Assessment of the degree of wear
  • Specialised machining
  • Final quality checks

Each component is remanufactured to the manufacturer’s original standards, ensuring precision, compatibility and performance comparable to that of a new part. Remanufacturing is also a sustainable choice: it reduces industrial waste and optimises the total cost of ownership of the plant.

SERVICE DI PRODOTTO - Rigenerazione

DIGITAL CONTROL MONITORING

SERVICE DI PRODOTTO - Software dei prodotti e feeding pusher

The operational management of a modern plant requires complete, real-time visibility of the parameters that determine productivity, efficiency and safety. Zato machines are equipped with dedicated control systems and software designed to provide immediate process supervision.  Operator interface: Each machine is fitted with a 19” LCD monitor, providing a clear, centralised view of all critical information. Key operating parameters are accessible on a single screen, enabling quick and intuitive control.

Parameters controllable via the software:

  • Control of the feeding pusher to ensure stability and continuity in the feed flow
  • Automatic protection functions: speed reduction, reversals, overload management and alarms
  • Monitoring of energy consumption and torque trends to analyse performance over time
  • Automatic reports on work cycles, machine usage and operating conditions

Remote connectivity — thanks to integration with remote connectivity systems, operational data can be securely transmitted to the Zato team for rapid diagnostics, preventive monitoring and technical support.

Remote connectivity allows you to:

  • Carry out immediate remote diagnostics
  • Proactively monitor faults and wear trends
  • Receive technical support and assistance in real time

FAQ

Why use only genuine Zato spare parts?

A non-genuine spare part disrupts the machine’s balance, accelerates wear on adjacent components and reduces the performance of the entire system. Genuine Zato spare parts guarantee full compatibility, certified tolerances and consistent performance over time.

How long does it take to receive a Zato spare part?

Thanks to a global network of warehouses, key spare parts are available at short notice. For critical components, Zato arranges express delivery to minimise downtime.

When is it better to recondition a component rather than replace it?

Refurbishment is a cost-effective option when a component is worn out but can be restored to meet the manufacturer’s original specifications. It is an effective choice both financially, as it reduces running costs, and from a sustainability perspective.

What does the digital interface on Zato machines display?

The 19-inch LCD monitor displays all key parameters on a single screen: production process control, safety logic, energy consumption trends and automatic reports on work cycles and operating conditions.

Is it possible to monitor the machine remotely?

Yes. Thanks to built-in remote connectivity systems, the Zato team can securely access operational data to carry out rapid diagnostics, preventive monitoring and real-time technical support, without the need for immediate on-site intervention.

Do you need more information?

Fill out the form, and we will respond to you as soon as possible!

    I declare that I have read the privacy policy and I agree to the processing of the data provided. *

    Go to Top